Dear Job Seekers,

We understand that a job search can be an emotional endeavor, often accompanied by feelings of anticipation and apprehension. In today's landscape, finding a new opportunity has become even more complex as scammers seek to exploit the job search and interview process to gain your personal information and extract money from you. It is with genuine concern that we address this issue, mindful of the stress that it can cause.

Unfortunately, PagerDuty has not been spared from these attempts to deceive and defraud. We want to affirm that these scams bear no connection to PagerDuty. 

Here are a few tips to help you validate whether or not you are involved in a legitimate PagerDuty interview process:

1. The first and most important piece of information that you should investigate is the email address of the person who contacted you. Our Talent Acquisition team communicates solely through @pagerduty.com email addresses. Carefully inspect the email address for misspellings or any differences. Any variance of this domain is not a real PagerDuty employee. If you are unsure, instead of responding to an email, create a new email and hand-type (do not cut and paste) the email address in question. 
2. We take pride in being PagerDuty (or PagerDuty, Inc). Any variance from this naming convention should raise red flags. Even if the sender correctly uses our company name and branding, refer back to the email address domain. If it is not @pagerduty.com, then it is not legitimate.
3. We do not initiate hiring processes through SMS or text messages. 
4. We will never request sensitive personal information through email. 
5. Genuine interviews with PagerDuty are not conducted through Microsoft Teams, Google Meet, or Skype. These platforms are not part of our official interview process. 
6. PagerDuty or PagerDuty, Inc. will never send you a check for equipment or any other reason, nor will we send you verification codes.

Learning from the unfortunate experiences of victims, we have identified a common scam pattern:

1. The scammer discovers the victim's resume on a job board like Indeed or CareerBuilder.
2. Impersonating HR at PagerDuty, the scammer reaches out with a fictitious job offer.
3. Fake text-based or online interviews are set up by the scammer.
4. The scammer sends an offer letter and a counterfeit check to the victim for equipment purchase through a fabricated vendor.
5. Upon depositing the counterfeit check, the victim realizes the funds do not clear. The scammer pressures the victim to use personal funds to expedite the equipment purchase.
6. Believing they are purchasing equipment, the victim unwittingly transfers their own money directly to the scammer.
7. The scammer then vanishes, leaving the victim in financial distress.

In the spirit of empowering you in your job search, we would like to offer additional resources to help you navigate these challenges:

• Indeed Editorial Article: We recommend reading this insightful article from the Indeed Editorial team, which provides invaluable advice on recognizing interview scams: "Interview Scams: 15 Signs a Job Opportunity Is Fraudulent."
• U.S. Federal Trade Commission (FTC) Guidance: If you encounter a scam or suspect fraudulent activity, the FTC offers helpful information on how to report it. Learn more from the FTC's article: "Five Tips for Reporting a Scam."

While these scammers will persist, please rest assured that we are resolute in our commitment to your well-being and security and the security of your personal data.

If you are interested in pursuing opportunities at PagerDuty, please navigate to our official careers website at careers.pagerduty.com where you will find all of our open job opportunities. Please apply to any roles that pique your interest.

We wish you success in your career search, whether at PagerDuty or elsewhere.

Sincerely,

Tracie Giles

Vice President of Talent Acquisition

PagerDuty