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Director, Marketing - EMEA

 Lisbon, Portugal

Director, Marketing - EMEA

  • Lisbon, Portugal
  • Marketing

We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

As we grow our customer footprint across EMEA, we're looking for an experienced, creative and driven regional leader to develop, direct and deliver a portfolio of high impact marketing programs. In strong partnership with other marketing functions and sales teams, this role will generate marketing pipeline through targeted, integrated programs and associated cross-channel activities to raise awareness of PagerDuty among various customer communities, support the development of executive customer relationships, and move opportunities to closure in support of PagerDuty’s regional sales goals. 

Your work at PagerDuty will contribute to the growth of our field marketing programs in EMEA, and as such, we're looking for you to apply your experience while remaining curious and nimble as we rapidly experiment and iterate on what drives results for our company.

How You Impact Our Vision:

  • Own the strategy and delivery of Marketing’s contribution to pipeline and bookings in the region, designing the regional marketing programming that drives awareness and demand in the EMEA market.
  • Be a strategic thought partner to our EMEA leadership team and trusted advisor to the GTM organization on PagerDuty’s market positioning.
  • Manage a regional budget that delivers against our regional growth objectives for various audiences.
  • As an expert on our current and future users, regularly research, identify and present sponsorship and event marketing opportunities which support the strategy and program mix as our business evolves.
  • Oversee and develop 1-1, 1-few, and 1-many campaigns that help educate practitioners about PagerDuty.
  • Oversee regional event management and delivery including: audience development, messaging, vendor sourcing and relations, production, and logistics.
  • Ensure ROI measurements across programs for continuous improvement and to set future direction.
  • Build programs that create a sense of shared community and affinity for our company and products through non-event channels such as customer references and use cases, regular customer communications and thought leadership.
  • Partner with Corporate Marketing to engage developers on social media in EMEA.
  • Align regional strategy to an integrated global demand generation calendar and across our products, including touch points with paid media, social marketing, content plans and major launch announcements.
  • Work with the Design team to manage the brand in-region across all swag, giveaways, and collateral.
  • Work closely with the Sales and Business Development teams to generate and accelerate opportunities, tracking performance and marketing pipeline results in close partnership with Marketing Operations.
  • Track results across all programs and tactics, including lead routing, lead conversion, and pipeline generation.
  • Collaborate with the central Digital/Web Marketing, Campaigns, Customer Marketing, Events, Operations and Product Marketing teams to develop integrated plans.

About You:

  • Driven, motivated by results and contribution to pipeline/revenue to generate qualified leads.
  • You’re a marketing leader; knowledgeable and experienced at using a mix of tactics to deliver the right message to the right person at the right time.
  • You’re an expert at developing and executing an enterprise marketing plan across a diverse sales team.
  • Consistent track record in creating and executing integrated marketing campaigns using tactics that include live events, webinars, digital advertising, and social media.
  • You’re fluent in funnel metrics, analysis and the ability to glean insights from reporting.
  • Exceptional communication skills both written/verbal, influencing skills and project management skills.
  • Knowledge of the B2B purchase process and how to find opportunities to create demand and accelerate pipeline.
  • Familiarity with the technology sales cycle and how to employ marketing communication strategies to nurture leads, drive adoption and accelerate growth.
  • Thrive in dynamic, fast paced, high performance environments.

Minimum Requirements:

  • Bachelor's Degree or equivalent experience.
  • 10+ years of progressive growth in marketing roles in high growth companies, Software/SaaS/B2B technology industry experience is preferred.
  • 3+ years’ experience leading a marketing function, or similar, used to managing multiple projects at one time.
  • Ability to handle individual contributor responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team.
  • Proficiency in essential tracking and event management tools such as Marketo, and DemandBase.
  • Ability to work effectively in a global matrix and remote team environment
  • Experience with targeting, segmentation, and list acquisition to build prospect lists for demand generation campaigns.
  • Experience in Account Based Marketing (ABM) approaches.
  • Background in supporting product launches.
  • Willingness to travel up to 25-40%.

Preferred Skills:

  • Must be exceptionally detail-oriented and able to successfully manage multiple, concurrent project demands within established timelines
  • Resourceful, self-starter, flexible in a fast-paced setting with competing and ever-changing tasks.
  • Sense of urgency and strong work ethic
  • Personable; ability to build strong partnerships and manage by influence
  • An analytical mindset and commitment to data-driven decision-making
  • Nice to have: fluency in French or German

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time 
  • Paid holidays and sick leave
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100. 

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.

PagerDuty verifies work authorization in accordance with the requirements of your local jurisdiction.


Learn more about our culture by checking us out on Instagram @PagerDutyLife!

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