We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

As a Principal Front End Software Architect on our Platform team, you’ll be part of a fast-moving, high-performing, and innovative team tackling some of the most challenging front end problems in the company.  You'll be our technical leader to research, architect, and evangelize our Front end strategy across Engineering-wide. This is a position for someone that loves the player coach model and rolling up your sleeves and working with a team to learn and execute our Front end ambitions. 

As the Front end subject matter expert, you will be consulted with and leaned on to make critical technical decisions. You will bring a long term point of view to the organization, working closely with the Product and Engineering heads, and create Long Range Plans for technical Front end strategy that aligns with the company’s 3+ year goals. You bring a strong foundation on building enterprise SaaS products, excellent communication skills, and the ability to see the big picture. You may or may not code on a daily basis, but you could if needed. 

How You Contribute to Our Vision:  Key Responsibilities

• Think long term and create a 3+ year vision for PagerDuty’s Front end technical strategy. The expectation is you are always researching and experimenting with new technologies but are focused on the practical-tactical near term.
• Be a coach and mentor to engineers of all experience levels. You’ve been a technical leader and really enjoy mentoring and leading projects and driving technical excellence within the team.
• Lead and drive technical decisions across multiple teams for Front end development.
• With 19,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our Front end applications to keep up with demand and continually drive simple and clean modern applications.

Skills and Attributes

• You are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.
• You do good work and lots of it; the drive to deliver is just a part of you.
• You are an expert that has used React / Node.JS and have a knowledge of Ember. You have shipped multiple high usage React Web Applications and the benefits and costs.
• You have a good understanding of the full web service architecture/technologies (e.g. CDN, request headers, API design, service load balance/routing, disaster recovery).
• You have a strong passion for developing elegant and well-designed frameworks.
• You have excellent communication and collaboration skills.
• You can prioritize and execute multiple tasks in a highly dynamic environment with a results-oriented mindset.

Minimum Requirements

• You have 10+ years designing, developing, and managing customer-facing SaaS applications and web-based systems using modern frameworks like React / Ember.
• You have experience in designing, building, and operating large systems with scalability, availability, and performance requirements.
• You have strong experience in designing and building REST APIs.
• Both Practical and tactical knowledge in using and architecting performant React applications. 
• Prior React based commercial software applications 
• Ability to understand and plan optimal path migrations between different front end technologies 
• You focus on architecting front end software systems that maximize developer productivity and avoid “not built here” syndrome.
• You are focused on shipping 
• You love delighting your users by working with design , product and software development teams to ship product consistently and reliably to schedule.
• You enjoy architecting front end systems and evangelizing, teaching and implementing to see those systems come to life.
• You have expert knowledge on deployment of production web applications utilizing React, and Node.JS.
• Experience with agile (scrum, kanban, lean) delivery methodologies.
• Public cloud engineering on AWS (preferred), Azure, or GCP platforms.

Preferred Qualifications

• You have prior experience being the technical Front end architect for large, high growth enterprise SaaS products.
• You have experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.