Software Engineer - PagerDuty Copilot Team
Lisbon, Portugal
Software Engineer - PagerDuty Copilot Team
PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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PagerDuty is looking for a Software Engineer who is passionate about Generative AI and has interest in collaborating with Data Scientists, Product Managers and Engineers alike. As part of our team, you will help us accelerate the development and extension of products powered by Gen AI by building applications and services that our customers can use.
You will be working on high-impact / high-visibility projects and have the opportunity to apply your knowledge to help shape how we enable our various products to leverage the latest generative AI capabilities. You’ll succeed by being an effective team player, independently managing time, and demonstrating emotional intelligence as you navigate stakeholder relationships championing and scoping our cross-team initiatives.
Dutonians in Portugal are valued members of our global team, with equal access to competitive pay and benefits, learning and development programs, structured career architecture and opportunities for advancement, company culture events, and the enriching experience of collaborating with colleagues all around the world.
Based on the success of the region, we are excited to have expanded our presence in Europe with our Portugal location, along with now offering our customers a European hosting option for data assets, including customer-generated data.
We are thrilled to be a part of Portugal’s flourishing technology network and provide career-making moments at PagerDuty.
Key Responsibilities:
- From day one, you’ll be designing, coding, testing and shipping APIs, backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.
- Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
- We test in production also, so you’ll be involved in planning and running experiments where we deliberately stress our systems to find weaknesses and fix them proactively.
- With 14,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- You will work with a wide range of systems, processes, and technologies to build solutions that solve customer problems.
- You will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications:
- 3+ years of development experience building and operating large systems with scalability, availability, and performance requirements.
- Experience working with Product teams, ensuring and driving a timely delivery
- Experience of at least one modern programming language such as Python, Java, Elixir, Scala, etc.
- Experience with tools that ensure your high quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.
- Participating in an on-call rotation and triaging/addressing production issues as they arise.
- Writing unit and integration tests.
Preferred Qualifications:
- Experience shipping ML related products.
- Experience working with data scientists and ML experts.
- Experience with AWS cloud ecosystem.
- Experience working on customer-facing and web-based Software-as-a-Service (Saas) systems.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- Flexible work arrangements
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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