Go-To-Market Careers
Sales, Customer Success
The PagerDuty Story
PagerDuty was founded in 2009 by three innovative software developers, Alex Solomon, Baskar Puvanathasan, and Andrew Miklas, who knew what it was like to carry the pager for “always on” cloud services.
What started as automating on-call rotations has evolved into the PagerDuty Operations Cloud, a flexible, resilient and scalable platform combining AIOps, Automation, Customer Service Operations, Incident Management and PagerDuty Copilot to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure.
From a best-in-class product, to a best-in-class multi-product platform, PagerDuty solves big problems for big customers. More than half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable.
Why Sales at PagerDuty?
A go-to-market career with PagerDuty is the opportunity to sell need-to-have products with the support of an exceptional team.
Quick Stats
PD
NYSE
$430.7M
FY24 Annual Revenue
$451.9M
ARR, 10% YoY Growth
107%
Dollar-based Net Retention (Q4FY24)
700+
Integrations
28,000+
Free & Paid Customers
795%
3-year ROI + 2 Months to Payback
1,100
Global Employees
The Details
$38 billion total addressable market with a clear path to durable profitable growth
Transformational digital operations projects are top of mind for executives and they are funded, multi-year projects.
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across an organization's digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
700+ integrations. Strong upsell motion with 62% of ARR coming from customers with two or more products.*
*As of FY2024 ended January 31, 2024
Leverage a full suite of pre and post sales support from in-house resources like Alliances, Marketing, Business Value Consultants, Solutions Consultants, and more! You’ll have plenty of opportunities to connect and strategize with your peers, like our annual Company Kick Off and Revenue Kick Off events.
Starting from new hire onboarding and bootcamp experience, through to enablement sessions in various forms, to personal development opportunities, you are supported from day 1 to thrive in a GTM career at PagerDuty.
We’re proud to offer competitive RSU (restricted stock unit) grants to eligible new hires, as well as merit-based refresh grants to eligible employees.
Vesting starts immediately - no 1 year cliff for new hire and refresh grants!
Want to tap into more equity? Eligible Dutonians can buy PagerDuty stock at a discount through our Employee Stock Purchase Program (ESPP).
Uplift opportunities for acquisition of new customers and selling of the Operations Cloud to drive quarterly and annual accelerators, SPIFFs.
You may even be recognized with an invitation to PagerDuty Champions Club, a fully paid vacation to an exciting destination like Costa Rica or Hawaii!
Grow your career through internal mobility: BDR to AE track, sales leader track, and beyond.
Open Go-To-Market Opportunities
| Majors Account Executive - Acquisition | EFY25383 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Strategic Account Executive - EMEA | EFY25376 | London | England | United Kingdom | London, England, United Kingdom | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Strategic Enterprise Account Executive (NC or New York Areas) IBM / Kyndryl | EFY25363 | United States | United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Strategic E... | Regular | |||
| Enterprise Account Executive, US State & Local Government and Higher Education (SLED) | EFY25346 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Majors Account Executive, US State & Local Government and Higher Education (SLED) | EFY25345 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Principal Solutions Architect | EFY25319 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Regional Sales Director | EFY25207 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Regional Sales Director - SaaS Products | EFY25169 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Technical Support Specialist II | EFY25361 | Sydney | New South Wales | Australia | Sydney, New South Wales, Australia | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty... | Regular | |
| Enterprise Account Executive - US Federal (DC Metro) | EFY25191 | United States | United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |||
| Majors Account Executive | EFY25356 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Technical Support Engineer I | EFY25379 | San Francisco | California | United States | San Francisco, California, United States | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty p... | Regular | |
| Business Development Representative | EFY25320 | London | England | United Kingdom | London, England, United Kingdom | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Business Development Representative | EFY25118 | Lisbon | Lisbon | Portugal | Lisbon, Portugal | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Majors Acquisition Account Executive | EFY25374 | United States | United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |||
| Majors Acquisition Account Executive (Chicago) | EFY25371 | United States | United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |||
| Mid Market Acquisition Account Executive | EFY25355 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Sr Data Analyst, Sales Data & Analytics | EFY25162 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! As a Senior... | Regular | |
| Customer Success Manager | EFY25339 | Santiago | Santiago Metropolitan Region | Chile | Santiago, Santiago Metropolitan Region, Chile | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Do you thri... | Regular | |
| Regional Sales Director - Enterprise East North | EFY25352 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Regional Sales Director - Enterprise East North | EFY25352 | United States | United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |||
| Professional Services Consultant | EFY25097 | San Francisco | California | United States | San Francisco, California, United States | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The PagerDu... | Regular | |
| Manager, EMEA Commercial Business | EFY25349 | London | England | United Kingdom | London, England, United Kingdom | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Enterprise Account Executive, West | EFY25344 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Enterprise Account Executive | EFY25266 | London | England | United Kingdom | London, England, United Kingdom | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Senior Professional Services Consultant | EFY25331 | Sydney | New South Wales | Australia | Sydney, New South Wales, Australia | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Why We Need... | Regular | |
| Majors Account Executive - Toronto | EFY25139 | Toronto | Ontario | Canada | Toronto, Ontario, Canada | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Director, Global Enterprise Renewals | EFY25503 | San Francisco | California | United States | San Francisco, California, United States | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! As our Seni... | Regular | |
| Business Development Representative | EFY25327 | Sydney | New South Wales | Australia | Sydney, New South Wales, Australia | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Senior Director, Enterprise Customer Success | EFY25045 | San Francisco | California | United States | San Francisco, California, United States | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! As our Seni... | Regular | |
| Business Development Representative | EFY25321 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Majors Account Executive | EFY25270 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular | |
| Professional Services Consultant | EFY25097 | Atlanta | Georgia | United States | Atlanta, Georgia, United States | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The PagerDu... | Regular | |
| Professional Services Consultant | EFY25097 | Toronto | Ontario | Canada | Toronto, Ontario, Canada | Customer Success | Customer Success | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The PagerDu... | Regular | |
| Majors Account Executive | EFY25240 | Sydney | New South Wales | Australia | Sydney, New South Wales, Australia | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! PagerDuty i... | Regular | |
| Business Development Representative | EFY25219 | Toronto | Ontario | Canada | Toronto, Ontario, Canada | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Business Development Representative | EFY25100 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview Of... | Regular | |
| Enterprise Account Executive, West (Bay Area) | EFY25044 | San Francisco | California | United States | San Francisco, California, United States | Sales | Sales | PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Overview of... | Regular |
Meet Our GTM Leaders
How We Work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
Champion the customer
We put users first, make it easy, and build great products.
Run together
We create belonging, deepen bonds, and team up.
Ack & own
We see opportunities, make it ours, and do right.
Take the lead
We disrupt more, improve everywhere, and learn forever.
Bring your self
We earn trust, are present, and have heart.
Check Out Our Benefits
At PagerDuty, you're the owner of your future, your work, an delivering on your promises - within a world of support. We actively invest in maintaining an inclusive environment where all Dutonians can flourish and grow. Our benefits mean Dutonians can be their best selves in their everyday lives.
Competitive pay
and equity
Generous paid time off
and parental leave
Additional paid days off for
Wellness and HibernationDuty
Stock grant refresh and ESPP
Medical coverage
on day one
Flexible workplace
