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The PagerDuty Story

PagerDuty was founded in 2009 by three innovative software developers, Alex Solomon, Baskar Puvanathasan, and Andrew Miklas, who knew what it was like to carry the pager for “always on” cloud services.

What started as automating on-call rotations has evolved into the PagerDuty Operations Cloud. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

We place immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable.

A Sales Career at PagerDuty

$38 billion total addressable market with a clear path to durable profitable growth

Transformational digital operations projects are top of mind for executives and they are funded, multi-year projects.

The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across an organization's digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.

700+ integrations. Strong upsell motion with 62% of ARR coming from customers with two or more products.*

Learn about our latest innovations: PagerDuty AI agents, AI Use Case Library and more! 🤖

*As of FY2024 ended January 31, 2024

Leverage a full suite of pre and post sales support from in-house resources like Alliances, Marketing, Business Value Consultants, Solutions Consultants, and more! You’ll have plenty of opportunities to connect and strategize with your peers, like our annual Company Kick Off and Revenue Kick Off events.

Starting from new hire onboarding and bootcamp experience, through to enablement sessions in various forms, to personal development opportunities, you are supported from day 1 to thrive in a GTM career at PagerDuty.

We’re proud to offer competitive RSU (restricted stock unit) grants to eligible new hires, as well as merit-based refresh grants to eligible employees.

Vesting starts immediately - no 1 year cliff for new hire and refresh grants!

Want to tap into more equity? Eligible Dutonians can buy PagerDuty stock at a discount through our Employee Stock Purchase Program (ESPP).

Uplift opportunities for acquisition of new customers and selling of the Operations Cloud to drive quarterly and annual accelerators, SPIFFs.

You may even be recognized with an invitation to PagerDuty Champions Club, a fully paid vacation to an exciting destination like Costa Rica or Hawaii!

Grow your career through internal mobility: BDR to AE track, sales leader track, and beyond.

At PagerDuty, we believe in celebrating success in extraordinary ways. Our prestigious Champions Club rewards top performers with an all-expenses-paid luxury retreat – and yes, you can bring a guest!

Top achievers across all sales roles – from BDRs to Enterprise Sales – have their shot at this elite annual recognition opportunity. Multiple award categories mean various paths to qualification. Whether you're crushing your ARR targets, bringing in new logos, or providing exceptional sales support, excellence is recognized and rewarded.

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Quick Stats

PD

NYSE

$467M

Annual Revenue FY25

$494M

Annual Recurring Revenue FY25

106%

Dollar-based Net Retention (Q4 FY25)

700+

Integrations

32,000+

Free & Paid Customers

795%

3-year ROI + 2 Months to Payback

>1,200

Global Employees

Open Sales Opportunities

Enterprise Account Executive, North East	EFY26211			United States	United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Majors Account Executive - San Francisco	EFY26183	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Sales Development Representative	EFY26176	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Strategic Account Executive, North East	EFY26209			United States	United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Business Development Representative	EFY26203	Santiago	Santiago Metropolitan Region	Chile	Santiago, Santiago Metropolitan Region, Chile	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive- San Francisco	EFY26204	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive - West	EFY26179	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Regional Sales Director - Majors	EFY26187	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Majors Account Executive - East	EFY26192	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Majors Account Executive - East	EFY26192			Canada	Canada	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Strategic Account Executive	EFY26049	London	England	United Kingdom	London, England, United Kingdom	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive - MO, IL	EFY26043	Chicago	Illinois	United States	Chicago, Illinois, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Mid Market Account Executive	EFY26159	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive - Atlanta (Southeast)	EFY26178	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive - California	EFY26200	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Mid Market Account Executive	EFY26177	Atlanta	Georgia	United States	Atlanta, Georgia, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Strategic Account Executive	EFY26184	Sydney	New South Wales	Australia	Sydney, New South Wales, Australia	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive	EFY26186	Sydney	New South Wales	Australia	Sydney, New South Wales, Australia	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Mid Market Account Executive	EFY26185	Sydney	New South Wales	Australia	Sydney, New South Wales, Australia	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Enterprise Account Executive	EFY26050	London	England	United Kingdom	London, England, United Kingdom	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Strategic Account Executive	EFY26152	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Mid Market Account Executive	EFY26127	San Francisco	California	United States	San Francisco, California, United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...	Regular
Future Opportunities - Sales - APJ				Australia	Australia	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...
Future Opportunities - Sales - US				United States	United States	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...
Future Opportunities - Sales - UK		London	England	United Kingdom	London, England, United Kingdom	Sales	Sales	PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collabora...

Meet Our Team

Vince

Senior Director, Enterprise Sales

”Through innovative development and acquisitions, we've transformed into a platform that solves operational challenges for all companies. It's actually really hard to find a customer who doesn't have a use for PagerDuty."

Jen

Principal Customer Success Manager

"One thing I really like about my job is that it's made really easy by the product itself. We have a very loyal customer base and so it's just really nice having great valuable, strategic conversations with customers instead of constant firefighting."

Arathi

Enterprise Account Executive

"Reflecting on my nearly three-year journey with PagerDuty, the professional growth I've experienced is profound. I started my Enterprise Journey here at PagerDuty, and early on, I was given opportunities to stretch beyond my perceived capabilities. It wasn't just about closing the biggest deals; it was about crafting strategies, leading by example, and building a legacy of success."

Ben

Enterprise Account Executive

"PagerDuty is a great place to work in Sales because of the incredible leadership and the people who surround you every day. It's a culture where wins are celebrated openly, and challenges are embraced as opportunities to grow. We constantly push each other to level up, sharing best practices and strategies that drive success. It's empowering to be part of a team that's so driven and supportive, making every day exciting and rewarding."

How We Work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. Additionally, we hire sales team members in select cities across the United States, like Chicago, Boston, Seattle, DC Metro Area, and New York City.

We offer a hybrid, flexible workplace with ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the customer

We put users first, make it easy, and build great products.

Run together

We create belonging, deepen bonds, and team up.

Ack & own

We see opportunities, make it ours, and do right.

Take the lead

We disrupt more, improve everywhere, and learn forever.

Bring your self

We earn trust, are present, and have heart.

Check Out Our Benefits

At PagerDuty, you're the owner of your future, your work, an delivering on your promises - within a world of support. We actively invest in maintaining an inclusive environment where all Dutonians can flourish and grow. Our benefits mean Dutonians can be their best selves in their everyday lives.

Competitive pay
and equity

Generous paid time off
and parental leave

Additional paid days off for
Wellness and HibernationDuty

Stock grant refresh and ESPP

Medical coverage
on day one

Flexible workplace

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