Senior Software Engineer - Pricing/Monetization Team
Lisbon, Portugal
Senior Software Engineer - Pricing/Monetization Team
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is hiring a Senior Software Engineer to join our customer-focused team. We seek engineers passionate about backend work who can also support front-end projects.
You’ll join a team dedicated to solving complex challenges for major clients, building resilient systems that power our products—and our own operations.
The Pricing/Monetization team drives PagerDuty’s next growth phase, developing innovative pricing and monetization solutions. We need technical leaders who excel at cross-functional collaboration and initiative.
In this role, you’ll deliver impactful software, communicate across disciplines, and help move the business forward.
Since 2021, Lisbon has been our second European hub, offering equal pay, career growth, and a vibrant, global culture. Our Portugal expansion now includes European data hosting, strengthening our presence in the region’s dynamic tech scene.
Key Responsibilities:
- From day one, you’ll be designing, coding, testing, and shipping microservices and user interfaces that power our new pricing platforms—delivering secure, highly reliable, and scalable solutions to our customers.
- You are comfortable working across both backend and frontend systems.
- Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
- You will be working on systems that manage millions of dollars of PagerDuty revenue, building new features to improve our pricing, checkout, licensing, and billing systems.
- With 15,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- You will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.
- You will be a key communicator and collaborator, working cross-functionally with product, design, finance, and other teams to ensure our pricing platforms meet business and customer needs.
Basic Qualifications:
- 10+ years of development experience overall.
- Strong communication skills with proven ability to work cross-functionally with technical and non-technical stakeholder groups.
- Our tech stack for this team includes Ruby on Rails, Phoenix/Elixir, and React, but if you are proficient with another tech stack and willing to learn/flex to our stack, please apply!
- Development experience working on customer-facing, web-based systems.
Preferred Qualifications:
- Experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Experience working in an agile environment with iterative development and fast feedback.
- Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.
- Experience working in a global distributed environment.
This role is expected to come into our Lisbon office 1 day/month so you can thrive in your new role and fully embrace being a Dutonian!
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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